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Program overview

Internal Auditor Training: ISO 19011 Guidelines

Audit planning, evidence gathering, reporting and follow-up

An introduction to internal management-system auditing, from defining scope and criteria to gathering evidence, reporting findings and following up corrective actions.

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Examples and exercises can be adapted to the establishment, participant level and client needs. Contact us to confirm the final content, dates, fees and delivery format before registration.

Who is this program for?

  • Quality and food-safety staff who participate in internal audits.
  • Management-system and audit coordinators, operations supervisors and staff responsible for records.
  • Some familiarity with the operation or system being audited is helpful.

What the program covers

  • Explain the difference between ISO 19011 guidance and the requirements of the system being audited.
  • Contribute to planning an internal audit and gathering relevant evidence.
  • Draft objective findings tied to audit criteria and evidence.
  • Understand audit reporting and corrective-action follow-up.

Key topics

  1. Audit principles and types, independence, confidentiality and evidence-based auditing.
  2. Audit-program management and setting objectives, scope, criteria and priorities.
  3. Audit preparation, documented-information review, audit plans and checklists.
  4. Interviews, observation, sampling, record review and evidence documentation.
  5. Objective findings, reporting and corrective-action follow-up and effectiveness.

Common question

Is ISO 19011 a certification standard for management systems?

No. ISO 19011 provides guidelines for auditing management systems; it is not a requirements standard for system certification. Attendance at training alone also does not establish an auditor’s professional competence.

General official references

For context on relevant primary references; these do not replace competent-authority requirements or an authorized copy of a standard.

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